Returns & Exchanges

At Sunaofe, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.

• 2.
  Print Shipping Label

  Once approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

• 3.
  Secure the Package

  Place the items in their original packaging, attach the shipping label to the exterior, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.